142 Product Service Claim
142 Product Service Claim
Function Group WA
This Draft Standard for Trial Use contains the format and establishes the data contents of the Product Service Claim Transaction Set (142) for use within the context of an Electronic Data Interchange (EDI) environment. The transaction set can be used to transmit the servicing organization, claimant, manufacturer, seller, and purchaser of the product. It can specify the product's current usage, date the product was sold, delivered, and placed in service as well as identify product model and serial numbers and serial numbers of any subassemblies. It can specify a malfunction or recall condition, service performed, labor, parts, and any other associated costs. It can show the costs of the repair and the date service was requested and when it was available to be placed back in service.
Position
Segment
Name
Max Use
010
Transaction Set HeaderMandatory
Max 1
To indicate the start of a transaction set and to assign a control number
020
Beginning SegmentMandatory
Max 1
To indicate the beginning of a transaction set.
025
Reference NumberOptional
Max >1
To transmit identifying numbers and descriptive information as specified by the reference number qualifier
N1Loop
Mandatory
Repeat 4
030
NameMandatory
Max 1
To identify a party by type of organization, name and code
040
Additional Name InformationOptional
Max 2
To specify additional names or those longer than 35 characters in length
050
Address InformationOptional
Max 3
To specify the location of the named party
060
Geographic LocationOptional
Max 1
To specify the geographic place of the named party
070
Reference NumbersOptional
Max 2
To specify identifying numbers.
080
Administrative Communications ContactOptional
Max 2
To identify a person or office to whom administrative communications should be directed
Position
Segment
Name
Max Use
LXLoop
Mandatory
Repeat >1
010
Assigned NumberMandatory
Max 1
To reference a line number in a transaction set.
020
Reference NumberMandatory
Max 1
To transmit identifying numbers and descriptive information as specified by the reference number qualifier
LINLoop
Mandatory
Repeat >1
030
Item IdentificationMandatory
Max 1
To specify basic item identification data.
040
Product/Item DescriptionOptional
Max >1
To describe a product or process in coded or free-form format
045
LocationOptional
Max 1
To describe the location in space and time of the axis of an item relative to an origin axis; euclidian geometry has been assumed with orthogonal axes; the sequence of axes has been chosen in the customary sequence of X, Y, and Z; however, it is possible to just use two dimensional space rather than three
050
QuantityOptional
Max 1
To specify quantity information.
060
Date/Time ReferenceOptional
Max >1
To specify pertinent dates and times
070
Reference NumbersOptional
Max >1
To specify identifying numbers.
080
Administrative Communications ContactOptional
Max 1
To identify a person or office to whom administrative communications should be directed
090
Product Service ContractOptional
Max >1
To describe the conditions of a product service contract as in a warranty registration
100
Special ServicesOptional
Max >1
To specify special conditions or services associated with the purchased product
N1Loop
Optional
Repeat >1
110
NameMandatory
Max 1
To identify a party by type of organization, name and code
120
Additional Name InformationOptional
Max 2
To specify additional names or those longer than 35 characters in length
130
Address InformationOptional
Max 3
To specify the location of the named party
140
Geographic LocationOptional
Max 1
To specify the geographic place of the named party
150
Reference NumberOptional
Max 2
To transmit identifying numbers and descriptive information as specified by the reference number qualifier
160
Administrative Communications ContactOptional
Max 2
To identify a person or office to whom administrative communications should be directed
PRRLoop
Mandatory
Repeat >1
170
Problem ReportMandatory
Max 1
To describe a product condition when presented for service or a recall notice or a service bulletin
180
Item IdentificationOptional
Max 1
To specify basic item identification data.
185
LocationOptional
Max 1
To describe the location in space and time of the axis of an item relative to an origin axis; euclidian geometry has been assumed with orthogonal axes; the sequence of axes has been chosen in the customary sequence of X, Y, and Z; however, it is possible to just use two dimensional space rather than three
190
QuantityOptional
Max 1
To specify quantity information.
200
Date/Time ReferenceOptional
Max 1
To specify pertinent dates and times
210
Message TextOptional
Max >1
To provide a free form format that would allow the transmission of text information.
220
Root CauseOptional
Max 1
To specify the specific part responsible for a customer complaint in a request for service of a product and/or to describe the particular failure mechanism in a failing part or assembly
230
Administrative Communications ContactOptional
Max 1
To identify a person or office to whom administrative communications should be directed
240
Product Service ContractOptional
Max >1
To describe the conditions of a product service contract as in a warranty registration
250
Special ServicesOptional
Max >1
To specify special conditions or services associated with the purchased product
CIDLoop
Optional
Repeat >1
260
Characteristic/Class IDMandatory
Max 1
To specify the general class or specific characteristic upon which test results are being reported or are to be taken
270
Test MethodOptional
Max >1
To describe the nature of the test performed.
MEALoop
Optional
Repeat >1
280
MeasurementsMandatory
Max 1
To specify physical measurements or counts, including dimensions, tolerances, variances, and weights (See Figures Appendix for example of use of C001.)
290
Date/Time ReferenceOptional
Max 1
To specify pertinent dates and times
300
Item IdentificationOptional
Max >1
To specify basic item identification data.
REPLoop
Mandatory
Repeat >1
310
Repair ActionMandatory
Max 1
To specify the action that was taken or is to be taken in response to a service request
320
Reference NumbersOptional
Max >1
To specify identifying numbers.
330
NameOptional
Max 2
To identify a party by type of organization, name and code
340
Root CauseOptional
Max 1
To specify the specific part responsible for a customer complaint in a request for service of a product and/or to describe the particular failure mechanism in a failing part or assembly
350
Date/Time ReferenceOptional
Max >1
To specify pertinent dates and times
355
Item IdentificationOptional
Max >1
To specify basic item identification data.
360
Message TextOptional
Max >1
To provide a free form format that would allow the transmission of text information.
MEALoop
Optional
Repeat >1
370
MeasurementsMandatory
Max 1
To specify physical measurements or counts, including dimensions, tolerances, variances, and weights (See Figures Appendix for example of use of C001.)
380
Date/Time ReferenceOptional
Max 1
To specify pertinent dates and times
390
Item IdentificationOptional
Max >1
To specify basic item identification data.
IT1Loop
Optional
Repeat >1
400
Baseline Item Data (Invoice)Mandatory
Max 1
To specify the basic and most frequently used line item data for the invoice and related transactions.
405
Item IdentificationOptional
Max >1
To specify basic item identification data.
410
NameOptional
Max >1
To identify a party by type of organization, name and code
420
Reference NumberOptional
Max >1
To transmit identifying numbers and descriptive information as specified by the reference number qualifier
430
Part DispositionOptional
Max 1
To specify the disposition of the removed part, subassembly or assembly
440
Allowance, Charge or ServiceOptional
Max >1
To specify allowances, charges or services
AMTLoop
Optional
Repeat 1
450
Monetary AmountMandatory
Max 1
To indicate the total monetary amount.
460
Tax InformationOptional
Max >1
To specify tax information.
470
CurrencyOptional
Max 1
To specify the currency (dollars, pounds, francs, etc.) used in a transaction
Position
Segment
Name
Max Use
TDSLoop
Optional
Repeat 1
010
Total Monetary Value SummaryMandatory
Max 1
To specify the total invoice discounts and amounts
020
Tax InformationOptional
Max >1
To specify tax information.
030
CurrencyOptional
Max 1
To specify the currency (dollars, pounds, francs, etc.) used in a transaction
040
Transaction Set TrailerMandatory
Max 1
To indicate the end of the transaction set and provide the count of the transmitted segments (including the beginning (ST) and ending (SE) segments).