143 Product Service Notification
143 Product Service Notification
Function Group WA
This X12 Transaction Set contains the format and establishes the data contents of the Product Service Notification Transaction Set (143) for use within the context of an Electronic Data Interchange (EDI) environment. The transaction set can be used to transmit either a mandatory or a voluntary recall. While the recall transaction could be sent to a consumer, it is more likely to be sent to a servicing organization to provide them notice of the recall and to establish their authority to service the items specified in the recall notice. It could be sent to the seller if they are required to notify the purchaser, and it could be sent to an owning organization where they are capable of receiving EDI transactions, such as a large fleet owner of automobiles. It could be a recall from the distribution channel of products. One recall notice is limited to one set of items sharing the possibility of the same problem. The notice also can be a service bulletin which could specify a repair, engineering change, a field replacement, or other such action to a product. The service action could be specified for the next time that product is being serviced. It could just as well specify that the action must take place as soon as possible or it could be at a specified particular date and time so as to coordinate the change at many product locations. This could happen, for example, in an interconnected computer system or a telephone switching system.
Position
Segment
Name
Max Use
0100
Transaction Set HeaderMandatory
Max 1
To indicate the start of a transaction set and to assign a control number
0200
Beginning SegmentMandatory
Max 1
To indicate the beginning of a transaction set
0300
Date/Time ReferenceOptional
Max 2
To specify pertinent dates and times
0400
Reference InformationOptional
Max >1
To specify identifying information
N1Loop
Mandatory
Repeat >1
0500
Party IdentificationMandatory
Max 1
To identify a party by type of organization, name, and code
0600
Additional Name InformationOptional
Max 2
To specify additional names
0700
Party LocationOptional
Max 3
To specify the location of the named party
0800
Geographic LocationOptional
Max 1
To specify the geographic place of the named party
0900
Reference InformationOptional
Max 2
To specify identifying information
1000
Administrative Communications ContactOptional
Max 2
To identify a person or office to whom administrative communications should be directed
Position
Segment
Name
Max Use
LINLoop
Mandatory
Repeat >1
0100
Item IdentificationMandatory
Max 1
To specify basic item identification data
0200
Product/Item DescriptionOptional
Max >1
To describe a product or process in coded or free-form format
0300
Reference InformationOptional
Max >1
To specify identifying information
0350
LocationOptional
Max 1
To describe the location in space and time of the axis of an item relative to an origin axis; Euclidean geometry has been assumed with orthogonal axes; the sequence of axes has been chosen in the customary sequence of X, Y, and Z, however, it is possible to just use two-dimensional space rather than three-dimensional space
0400
Characteristic/Class IDOptional
Max >1
To specify the general class or specific characteristic upon which test results are being reported or are to be taken
0500
Date/Time ReferenceOptional
Max 2
To specify pertinent dates and times
0600
Quantity InformationOptional
Max 1
To specify quantity information
0650
PaperworkOptional
Max 1
To identify the type or transmission or both of paperwork or supporting information
N1Loop
Optional
Repeat 1
0700
Party IdentificationMandatory
Max 1
To identify a party by type of organization, name, and code
0800
Additional Name InformationOptional
Max 2
To specify additional names
0900
Party LocationOptional
Max 3
To specify the location of the named party
1000
Geographic LocationOptional
Max 1
To specify the geographic place of the named party
1100
Reference InformationOptional
Max >1
To specify identifying information
1200
Administrative Communications ContactOptional
Max 2
To identify a person or office to whom administrative communications should be directed
1250
Quantity InformationOptional
Max 1
To specify quantity information
PRRLoop
Optional
Repeat >1
1300
Problem ReportMandatory
Max 1
To describe a product condition causing an engineering change or the condition when presented for service, for a recall notice, or for a service bulletin
1400
Message TextOptional
Max >1
To provide a free-form format that allows the transmission of text information
N9Loop
Optional
Repeat >1
1430
Extended Reference InformationMandatory
Max 1
To transmit identifying information as specified by the Reference Identification Qualifier
1450
Message TextOptional
Max >1
To provide a free-form format that allows the transmission of text information
REPLoop
Mandatory
Repeat >1
1500
Repair ActionMandatory
Max 1
To specify the action that was taken or is to be taken in response to a service request
1600
Message TextOptional
Max >1
To provide a free-form format that allows the transmission of text information
1700
Quantity InformationOptional
Max 1
To specify quantity information
N9Loop
Optional
Repeat >1
1800
Extended Reference InformationMandatory
Max 1
To transmit identifying information as specified by the Reference Identification Qualifier
1900
Message TextOptional
Max >1
To provide a free-form format that allows the transmission of text information
PRTLoop
Optional
Repeat 1
2000
Part DispositionMandatory
Max 1
To specify the disposition of the removed part, subassembly or assembly
2100
Party IdentificationOptional
Max 1
To identify a party by type of organization, name, and code
2200
Additional Name InformationOptional
Max 2
To specify additional names
2300
Party LocationOptional
Max 3
To specify the location of the named party
2400
Geographic LocationOptional
Max 1
To specify the geographic place of the named party
2500
Reference InformationOptional
Max >1
To specify identifying information
2600
Administrative Communications ContactOptional
Max 2
To identify a person or office to whom administrative communications should be directed
ITALoop
Optional
Repeat 1
2700
Allowance, Charge or ServiceMandatory
Max 1
To specify allowances, charges, or services
2800
CurrencyOptional
Max 1
To specify the currency (dollars, pounds, francs, etc.) used in a transaction
SLNLoop
Optional
Repeat >1
2900
Subline Item DetailMandatory
Max 1
To specify product subline detail item data
3000
Reference InformationOptional
Max >1
To specify identifying information
3050
LocationOptional
Max 1
To describe the location in space and time of the axis of an item relative to an origin axis; Euclidean geometry has been assumed with orthogonal axes; the sequence of axes has been chosen in the customary sequence of X, Y, and Z, however, it is possible to just use two-dimensional space rather than three-dimensional space
3100
Date/Time ReferenceOptional
Max 2
To specify pertinent dates and times
N1Loop
Optional
Repeat 1
3200
Party IdentificationMandatory
Max 1
To identify a party by type of organization, name, and code
3300
Additional Name InformationOptional
Max 2
To specify additional names
3400
Party LocationOptional
Max 3
To specify the location of the named party
3500
Geographic LocationOptional
Max 1
To specify the geographic place of the named party
3600
Reference InformationOptional
Max >1
To specify identifying information
3700
Administrative Communications ContactOptional
Max 2
To identify a person or office to whom administrative communications should be directed
PRRLoop
Mandatory
Repeat >1
3800
Problem ReportMandatory
Max 1
To describe a product condition causing an engineering change or the condition when presented for service, for a recall notice, or for a service bulletin
3900
Message TextOptional
Max >1
To provide a free-form format that allows the transmission of text information
REPLoop
Mandatory
Repeat >1
4000
Repair ActionMandatory
Max 1
To specify the action that was taken or is to be taken in response to a service request
4100
Message TextOptional
Max >1
To provide a free-form format that allows the transmission of text information
4200
Quantity InformationOptional
Max 1
To specify quantity information
PRTLoop
Optional
Repeat 1
4300
Part DispositionMandatory
Max 1
To specify the disposition of the removed part, subassembly or assembly
4400
Party IdentificationOptional
Max 1
To identify a party by type of organization, name, and code
4500
Additional Name InformationOptional
Max 2
To specify additional names
4600
Party LocationOptional
Max 3
To specify the location of the named party
4700
Geographic LocationOptional
Max 1
To specify the geographic place of the named party
4800
Reference InformationOptional
Max >1
To specify identifying information
4900
Administrative Communications ContactOptional
Max 2
To identify a person or office to whom administrative communications should be directed
ITALoop
Optional
Repeat 1
5000
Allowance, Charge or ServiceMandatory
Max 1
To specify allowances, charges, or services
5100
CurrencyOptional
Max 1
To specify the currency (dollars, pounds, francs, etc.) used in a transaction
5200
Transaction Set TrailerMandatory
Max 1
To indicate the end of the transaction set and provide the count of the transmitted segments (including the beginning (ST) and ending (SE) segments)